Webmail Login

John C. Ford Academic Resource Center


New!! Online Tutoring
Please be sure to scroll to bottom of page for important information.


Smarthinking is an online tutoring service that Neumann is making available to its students. Smarthinking provides tutoring in a variety of subjects, some of which are available 24 hours a day, 7 days a week!


View SMARTHINKING's subject descriptions and times available


With Smarthinking you can:

Getting Started

  • Your username is your Neumann email address

  • Your password is your date of birth (mmddyy)

  • The first time you log in with this, click the "About me" tab on your homepage and change your password to something that you will remember

  • Enter your login in the boxes below anytime you would like to access a tutor!


Forgot Password?


Login not working?
  Contact Theresa Huke at 610-361-5249 or HUKET@neumann.edu.


Once you log in, view the SMARTHINKING Student Handbook for all you need to know about navigating the website and using the service.  You may also watch this 15 minute flash demo (needs speakers) so that you can see exactly how SMARTHINKING works.


Technology Requirements and Troubleshooting Tips 

  • Cookies/Javascript should be enabled.

  • Please disable all popup blockers for www.smarthinking.com

  • Make sure that your browser is set up to allow cookies and pop-up windows (SMARTHINKING uses both of these)

  • Make sure that you have Java installed. If you need to install Java, go to Java's Website and follow the instructions for the free download.

  • For a full list of the most up to date settings, please refer to SMARTHINKING's Technical FAQ page


Need Help using SMARTHINKING?


1. Once you log in, view the SMARTHINKING Student Handbook for all you need to know about navigating the website and using the service.


2. The SMARTHINKING Technical Support team is available to assist you. First, check the information in the Customer Support section of the your Smarthinking home page to answer any questions you may have about using the service.

If you still need help contact SMARTHINKING customer support at support@SMARTHINKING.com or
(888) 430-7429, ext. 1, Monday - Friday,
8:00 AM - 6:00 PM EST.


3.  If you are a faculty/staff member, take a look at SMARTHINKING's Faculty Handbook.  If you have questions for Neumann's SMARTHINKING Coordinator, please contact Theresa Huke at 610-361-5249 or HUKET@neumann.edu.

Neumann University One Neumann Drive Aston, PA 19014-1298 Phone: 610-459-0905 or 800.9.NEUMANN

Neumann University © 2016. All Rights Reserved.