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Alumni Directory Project

Alumni Directory Project
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FAQs


Q
: I received a phone call from a company asking for my personal information. They said they were working on a directory for Neumann University. Is this a legitimate project, or is it a scam?

A: Neumann University is working with PCI: the data company (also known as Publishing Concepts) to produce the 50th Anniversary alumni directory. PCI is a company that creates and publishes alumni directories for educational institutions.  They are located in Dallas, TX, and their customer service number is 1-800-982-1590. PCI is a trusted partner of the Neumann University Alumni Association.

 

 

Q: I want to verify my information is correct. How can I do this?


A: There are a few ways to accomplish this. If you have received an email or postcard with a toll free telephone number, you may call to speak with a representative who will walk you through the verification process. If you have received an email with a personalized URL, you may go to the online site to check your information.  If you have questions, you may call PCI’s customer service desk at 1-800-982-1590.

 

 

Q: How much does the directory cost?


A: A print or CD-ROM version of the directory is available for 99.95 and  $9.95 for shipping and handling. Add an additional $10.00 for a Hardbound option. You can also order the print directory together with the CD-ROM for $139.95 plus $15.95 for shipping and handling.  A high quality sweat shirt with the commemorative logo is also available with the Pride Collection. The Pride Collection includes a soft bound directory, CD Rom and an exclusive high quality sweat shirt for 189.95 and  19.95 shipping and handling.


 

Q: I ordered a directory/package over the phone and would like to cancel my order.  How do I do this?

A: Call the PCI customer service help desk at 1-800-982-1590, and they will take care of this for you.

 

 

Q: When will I receive my directory?

A: The directory project will take approximately 12 months, beginning in January 2014 with a projected distribution date in early 2015. 

 

 

Q: Someone at PCI called me a few months ago about the alumni directory. I didn’t place an order at the time, but I would like to now. Can I still do that?

A: If the directory has not yet been printed, you can still reserve a copy at the regular price.  If the directory has already been printed, you can purchase a print copy of the directory for $106.90 (while supplies last).

 

 

Q: Can I choose for some or all of my information to not be printed in the directory?

A: Absolutely. You may tell the caller what information you would prefer to have excluded when you call to update/verify your information. You may also communicate this information to the PCI customer service desk or to the Alumni Association.

 

 

Q: Can anyone purchase a directory?

A: The Neumann University Alumni Directory is available for sale only to Neumann University alumni and any information collected is used solely for purposes of the directory project.

Neumann University One Neumann Drive Aston, PA 19014-1298 Phone: 610-459-0905 or 800.9.NEUMANN

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