Student Life
Information Technology & Resources
- Computing Services
ITR, the office
of Information Technology and Resources coordinates computing services
at Neumann College. Services include:
 Help
Desk and Web Site - ITR staffs a Help Desk that is available
during day and evening hours by phone at extension 5620 (from off campus,
610-558-5620) or by email at helpdesk@neumann.edu.
Additional help is available on our Tutorial and Frequently Asked Questions Web
pages.
Please note that ITR cannot fix student computers but will be glad to
provide the names of local computer service providers.
High speed networking - ITR provides WiFi standard wireless
and wired network and Internet access throughout the campus and to the
residence halls. Resident students wishing to connect to the Internet
from their rooms must register their PCs once they hook them up to our
Network; Students will get redirected to a NetReg page the first time
they attempt to access a webpage, there they enter their Neumann Computing
ID & password. Off-campus students may use their own service providers
or can sign up for inexpensive Internet service from local service provider
DCA Net.
Computer Purchasing - Neumann recommends that all students
have their own computers or regular access to a computer for work and
research. While it is not necessary to buy a new computer, ITR has negotiated
excellent discounts with several computer manufacturers.
Purchase a Personal Computer
Software Purchasing - Neumann College has standardized
on the Microsoft Office programs for office productivity and for most
student work. Office XP is installed on the public access computers on
campus. We recommend that students use the Microsoft Office suite on their
personal computers as well. Neumann College students can purchase the
software at greatly reduced rates through our Microsoft Student Select
program for the AICUP colleges association via Journey Education Marketing,
Inc.
Purchase
Microsoft Software
E-Mail - Neumann College provides e-mail and network access to
all students who agree to use these privileges responsibly. If you have
not already submitted the Computing
Rights and Responsibilities form (requires Adobe
Acrobat Reader), please print, read and sign it, and bring it to your
computing orientation session or to the ITR office. Your Neumann e-mail
address will be the primary electronic address that the administration
and faculty will use to communicate with you. If you wish to forward your
email to an external email address, follow instructions on the ITR Web site, or ask the Help Desk for assistance. Follow this
link: "Checklist:
Create Strong Passwords" for tips to keep your account secure!
Public Access Labs - Neumann maintains over 150 computers
for student use in computer classrooms and public
access labs.
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