Campus Health Update
Neumann University has waived the SAT/ACT test requirement for prospective first-year undergraduate students if their high school GPA is 2.5 or greater. The decision applies to students who have submitted applications for fall 2020 and to those who will apply in the future. READ MORE
Dear Members of the Neumann University Family,
As we enter this Holy Week, I want to acknowledge the kindness and compassion that you, the Neumann University family, have shown during these last few weeks. The response to this public health crisis by this community has revealed that our Catholic Franciscan values have been guiding our actions and live deeply in our hearts.
There is no play book for this moment. Our guiding light must continue to be centered on a care for each person; an understanding that knowledge is a gift to be shared; and a belief that faith is an expression of mercy to others and to the world around us.
Thanks to our dedicated faculty and wonderful students, the personal experience of learning and teaching continues during these unprecedented times. As we hear more stories from the virtual classrooms, the encounters between student and teacher offer us signs of resilience and hope. Each of you is creatively adapting the personalized and distinctive Neumann education to meet this moment.
I would like to acknowledge the staff and administration who have reached out to 100% of Neumann’s undergraduate population. These Neumann employees have spoken directly to students, parents, and family members. The conversations have been very positive and have been an important step in keeping the Neumann University family connected.
Finally let me acknowledge Neumann alumni who are serving others as nurses, health care professionals, educators, community leaders and first responders. These dedicated professionals are balancing the needs of the people they serve with the needs of their families and neighbors. Their commitment to others is inspiring.
The entire Neumann community always RISES on the core values of Reverence, Integrity, Service, Excellence, and Stewardship, and today these values are lifting us up to be people of compassion. We are Neumann strong! Explore the new web page www.neumann.edu/neumannstrong to see how strong we are together.
Mary and I would like to invite you to join us in this familiar prayer during holy week.
Lord, make me an instrument of Your peace;
Where there is hatred, let me sow love;
Where there is injury, pardon;
Where there is doubt, faith;
Where there is despair, hope;
Where there is darkness, light;
And where there is sadness, joy.
O Divine Master,
Grant that I may not so much seek
To be consoled as to console;
To be understood, as to understand;
To be loved, as to love;
For it is in giving that we receive,
It is in pardoning that we are pardoned,
And it is in dying that we are born to Eternal Life. Amen.
To the entire Neumann family, know that you all are in my thoughts.
Prayers and Easter Blessings,
Dr. Chris Domes
Campus Plans: An Overview
Here is an overview of university plans for the spring semester in light of the evolving coronavirus threat:
- Neumann University will continue online learning beyond March 29 and for the rest of the spring 2020 semester.
- Changes to Commencement are under consideration and will be shared at a later date.
- Other university events, including athletic contests and cultural arts, are canceled.
- The university is working on a credit/refund plan for resident students. We will have a communication out to all students and families by March 30.
- Campus will remain open with normal hours of operation; however, only essential personnel should report to campus. Staff members with questions about the "essential personnel" category should consult with their supervisor or vice president.
- ALL CLINICAL PLACEMENTS (NURSING, HEALTH SCIENCE, PASTORAL CARE, SOCIAL WORK) ARE CANCELED for the semester. The university will provide alternate methods of instruction for these students.
- All internships, field experiences, and student teaching assignments are also suspended for the semester. The university is currently working with its various accrediting agencies on substitutions. Students engaged in either internships or field experiences will be contacted about these options by the instructor of record.
- Undergraduate Admissions is taking virtual appointments with prospective students.
- Adult/Graduate Admissions is scheduling virtual appointments and graduate and adult webinars during the spring semester.
For current information about Coronavirus (COVID-19) and recommended best practices to minimize the risk of contracting the virus, visit www.coronavirus.gov.
To read the Pennsylvania State Department of Health's updates on the virus, visit https://www.health.pa.gov/topics/disease/Pages/Coronavirus.aspx
To read Delaware County’s regular updates on the virus, visit http://www.delcopa.gov/ich/resources/coronavirus.html.
Medical Health and Wellness Counseling Services
- Health Services
Health Services will maintain a phone based triage consultation for all students during this period. Please call 610-558-5540 for a consultation. If you are feeling sick or if you experience any signs of the flu, including a fever over 100 degrees, please consult your health provider immediately and contact Health Services via telephone at 610-558-5540.
- To find out how to connect with one of our mental health counselors please go to the web page for The Counseling Center for Wellness.
We are unable to provide counseling services via email. If you would like to check-in with your counselor, please email them directly. Please remember, email is not confidential so it’s always good to use caution and only include content you are comfortable sharing publicly.
If you need immediate support or are in crisis do not hesitate to use these resources:
- Call 911
- National Suicide Prevention Lifeline (24/7) 1-800-273-8255
- Crisis Text Line (24/7) 741741 (Text Help)
- Crisis Hotline (24/7)1-800-273-TALK
- The Peer Recovery Warm Line: 1-877-292-5588
- Women Against Abuse 24 hour hotline: 215-386-1280
- National Hotline: 1-800-799-safe
- Women Organized Against Rape (WOAR): 215-985-3333
Available Student Services and Activities
While the University will remain open during the time period that classes will be conducted online, some adjustments to student life and the offices that support students will be made.
While most students will be away from campus, all students are strongly encouraged to continue engaging with the offices that serve them. If you are away from campus, please use technology (e.g., phone, email) as a first point of contact with student services offices to ensure that you reach them quickly. Most offices serving students will continue normal business hours.
All student extracurricular activities -- including but not limited to travel, competitions, events, programs, performances, intramurals, and meetings both on and off campus -- are canceled for the spring semester. Decisions related to athletics will be communicated by Athletics to impacted student-athletes.
Academic Resource Center/Writing Center
The Academic Resource Center (ARC) and Writing Center staff are committed to student success. During this period of online instruction, Neumann students still have full access to their academic supports.
- Tutoring/Supplemental Instruction: If you previously worked with a tutor or supplemental instructor, please email Lewis Johnson, ARC Administrative Assistant/Liaison, at firstname.lastname@example.org. Please provide the course number (i.e. BIO-130) and three potential dates and times you would be available to meet. He will connect you with a tutor or supplemental instructor. This appointment will be via FaceTime, Skype, or Zoom.
- Smarthinking: ARC tutors are transitioning to an online format. In the meantime, please utilize Smarthinking tutoring, which is available on your Neumann Portal. View the full list of available offerings.
- The Writing Center: Writing tutors will continue to be available as we move to online instruction. We will offer eTutoring and Online sessions only for the duration of the spring semester.
- eTutoring (asynchronous) – Students can upload their paper to their scheduled appointment, the writing tutor will review it, provide feedback, and re-upload the reviewed copy to the appointment at the close of the session. There is no need for the student to be present.
- Online (synchronous) – Students work remotely with a tutor on a shared screen, communicating via video, microphone, or chat box to discuss their work. These sessions are ideal for brainstorming.
To give you an idea of what you can expect in virtual writing sessions, we created a video tutorial.
Follow the ARC on the Knight Life App for updates and information about online workshops, pop-up tutor chats, study skills, time management tips, and tutoring.
Ways to Access Free Internet and Low-cost Laptops
Comcast Internet Essentials
- Through April 30th, Comcast is offering two free months of Comcast Internet Essentials to new customers with limited means. See their website for eligibility requirements and more details.
- Comcast will increase speeds of Internet Essentials from 15/2 Mbps to 25/3 Mbps for all customers at no charge.
- Comcast also offers laptops for $150 to Internet Essential customers.
- 1-855-8-INTERNET (1-855-846-8376) The call centers are very busy and individuals are encouraged to apply with their smartphone if they have one.
- Verizon will now offer low-cost internet access through its Lifeline program to individuals who qualify. Limitations apply. For program details, visit their Lifeline webpage. For answers to your questions, see Verizon’s COVID-19 FAQs.
- Verizon will waive overage charges and late fees for customers who may be financially affected by the COVID-19 crisis.
- Verizon will provide two months waived internet and voice service charges for current Lifeline customers.
- Verizon will add 15GB of high-speed data for wireless consumer and small business customers.
- Consumer and small business Fios and DSL broadband internet plans will have no data caps.
- AT&T will not terminate the service of any wireless, home phone or broadband residential or small business customer because of their inability to pay their bill.
- AT&T will waive any late payment fees that any wireless, home phone or broadband residential or small business customer may incur because of economic hardship related to the coronavirus pandemic.
- AT&T will keep its public Wi-Fi hotspots open for any American who needs them.
- For the 60 days after activation, Metro is offering a new $15 per month plan for unlimited talk and text plus 2GB of high-speed smartphone data. Get details from T-Mobile.
- New and current Metro customers with any voice line can also get a free 8” tablet (via rebate redemption) with a $15 unlimited tablet data plan.*
- MetroSmart Hotspot devices will be half off, and the $35 per month data plan will include 20GB—double the normal monthly data—for the next 60 days.
- All current T-Mobile and Metro by T-Mobile customers who have legacy plans without unlimited high-speed data will get unlimited smartphone data for the next 60 days.
- T-Mobile and Metro by T-Mobile customers on smartphone plans with hotspot data will get an additional 10GB per bill cycle for the next 60 days for each voice line (T-Mobile Connect excluded).
- T-Mobile is working with its Lifeline partners to provide customers extra free data up to 5GB of data per month through May 13, 2020.
Sprint and Boost Mobile
- For the next 60 days: Sprint will not terminate service and will waive late fees if customers are unable to pay their Sprint bill because of the coronavirus. Get more details from Sprint and Boost Mobile
- Customers with metered data plans will receive unlimited data per month for 60 days (a minimum of two bill cycles) at no extra cost.
- Sprint will provide customers with an additional 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) at no extra cost.
- Sprint customers with mobile hotspot-capable handsets who don’t have a mobile hotspot today will now get 20GB as well per month for 60 days (a minimum of two bill cycles) at no extra cost.
Tips for getting and improving access
In addition to new offers from the telecommunications companies, here are helpful tips to improve your internet access and how to turn your mobile phone into a Hot Spot to connect your computer to the internet.
Lastly, we recognize that not everyone may have access to a computer or device. We are working with the community to figure out how to better address this need. For now, we advise connecting with PCs for People, a non-profit that works to distribute low-cost computers nationally.
To learn more about what is happening nationally to get people connected to the internet, here are three additional resources that might be useful:
- The National Digital Inclusion Alliance offers resources for educators, policymakers, and a list of low-cost internet options nationally.
- The FCC has a COVID-19 response and has initiated a Keep America Connected Pledge to ensure Americans don’t lose internet access during this time.
- EveryoneOn Discount Broadband Locator is updating the ISP discount locator tool with information about COVID specific offers.
Neumann University is committed to providing equal education opportunities to all qualified students with disabilities. In accordance with Section 504 of the Rehabilitation Act of 1973 As Amended and Title III of the Americans with Disabilities Act of 1990 As Amended, Neumann University will provide appropriate and reasonable accommodations, which allow equal access to its educational programs
The NU Disability Services Office (DSO) of the NU Academic Resource Center (ARC) is committed to student success. During this period of online instruction, Neumann students still have full access to their accommodations and other academic supports.
If you have any concerns or questions, please contact Vince Riley, Disability Services Coordinator, by email at email@example.com. You may also call him at (610)-361-5471 and leave a message.
For general information about disability services, please consult our web page.
The Housing and Residence Life staff will soon communicate to all residential students about how to collect their belongings from their rooms, since our period of on-line learning will extend beyond March 29th. We will also update this website with details.
In order to practice safe guidelines, please do not make plans to return to campus until Residence Life communicates the move-out plans to our community.
Later this month, we hope to be able to update you on our revised refund and credit policy for this unique situation.
The Office of Housing and Residence is here to lend support and will continue to be available during regular office hours from Monday-Friday 8:00 a.m. to 5:00 p.m., in addition to maintaining a 24/7 on-call rotation. Our staff will be working remotely from their hall apartment offices. Please reach out to your AD directly by email or phone, or contact our Interim Director of Residence Life, Alex Maurizzio, at 610-361-2350.
Housing Selection & Lottery for Returning Students - Our staff is currently working on formulating a revised plan and timeline for housing selection and room lottery for the fall 2020 semester. We are considering an online/virtual housing selection process to help students navigate their room selection. Please note that our previously published timeline has been suspended and we’ll communicate a new timeline via email and we will post it on this website. In addition, we will communicate additional details about the returning student housing deposit due date once a revised plan is in place.
Housing for Incoming First-Year Students – Please continue to follow instructions provided to you through your Neumann Admissions Portal (Slate). We anticipate that our established timeline will still meet your needs to know your residence hall assignment for the fall semester. Generally, we aim to communicate first-year room assignments in mid-July. At this time, we have not made a decision to change our first-year housing process. If we need to adjust any timeline or process for incoming first-year students, information will be communicated to all new first-year students through Admissions and Housing & Residence Life.
As a result of the new guidance and mandates from government agencies, we have significantly reduced the number of people on-campus. For the very small number of remaining residential students, please keep the following in mind:
- Check-Out: If you are an approved interim housing student and decided to depart campus, please be sure to check out with your AD or the Campus Safety Officer working within your community, in addition to signing out on your residence hall room door.
- NO Visitation/Guests Permitted
This includes building to building visitation as we do our best to practice social distancing. All Neumann University student conduct policies still apply during this period of limited capacity.
- Dining Services
During this period, on-campus dining is limited to only students remaining on-campus and approved by Housing & Residence Life.
From 5-6 p.m. starting on Wednesday, March 18, these students can pick up a hot meal to-go and boxed lunch for the next day in Bruder Resident Dining. To encourage social distancing, food will be available only for take-out. Resident Dining will closed on Saturday and Sunday; therefore, meals for the weekend will be picked up on Friday 5-6pm. Starting on Monday, March 23, Resident Dining will be open Monday through Friday 5pm-6pm and closed Saturday through Sunday.
Food safety is very important and must be taken seriously. Meals that are not consumed immediately need to be placed in a 40-degree refrigerator. Hot food must be consumed immediately within a 2 hour period. Reheated food must be heated to a temperature of 165 degrees for 15 seconds. This temperature can be reached in a microwave within 3-4 minutes. This combination of time and temperature controls bacterial growth to ensure safe food products.
Mail & Package Delivery - At this time we are unable to forward mail and packages to an alternative address. We advise students to change their shipping address to their current address during this semester.
Student Affairs maintains a parent portal for all parents and family members. This platform is a great way to learn how you can support your student throughout their Neumann experience, and particularly during this period of online learning.
Please visit this site to create your profile and receive parent and family updates: https://neumann.campusesp.com/users/sign_in
Library Hours and Services
While we prepare to do some distance learning over the next few weeks, the Library wants to provide students, faculty, and staff with information about virtual services:
- Hours: The Library space will be open March 16 until 5pm. The space will close at that time until further notice; keep checking back on our web page for updates: http://libguides.neumann.edu/libraryhours
We may not be inside the Bachmann Main Building, but many of our services and resources will still be available virtually. Read on to learn more!
- Research: We plan to still be around to help with your questions via email and our chat service, but wanted to provide some videos for additional support. Each video is less than 5 minutes long and can help you use the library to locate research articles, dissertations, and theses from a distance. (You will need Flash to view, so check your browser):
- Fines: Don’t worry- we don’t do them! If you have something due, get it back to us if you can. If you can’t, don’t sweat it. We’ll sort it out together when we are able to.
- Interlibrary loan: Many universities are operating under different guidelines and with different staffing; materials may not be as readily available and that may be outside of our control. You may still request electronic articles, but books will not work as we will not be in the Library to process them or for you to retrieve them. Remember that everyone is facing similar situations and we will happily work together with you to identify alternatives.
- Research Guides: We have some subject-specific assistance for resources on our web page. Check out the Information Literacy tab for help with finding books and crafting citations: http://libguides.neumann.edu/?b=s
- Need a librarian? Email us anytime or chat with us Monday – Friday from 10am – 4pm. View our staff email directory or click on the box on our web page to chat
- Other Study & Computing options on campus:
- Hallway lounges
- Third-floor BMB Study rooms
- Fireplace Lounge
- O’Neill 24/7 Computer Lab
- BMB Ground floor labs
- Second Floor RAB
The Admissions team isn't going to let working remotely slow them down.
- Undergraduate counselors are scheduling meetings with prospective first-year students to discuss the financial aid offers they received. The conversations will occur via phone or Skype.
- The undergraduate team is also hosting exclusive 1-1 conversations with transfer students to discuss their plans for the future and next steps toward a bachelor's degree.
- Prospective students are invited to take our virtual tour and follow undergraduate admissions on social media.
- Coming soon - Social Media March Madness. Prospective students can vote on their favorite Neumann campus locations (photos provided). Brackets include 16 awesome campus spots.
- Adult/Graduate Admissions is scheduling virtual appointments and graduate and adult webinars during the spring semester.
Registration for Summer and Fall 2020
Virtual Registration for Summer 2020 and Fall 2020 will still begin on Monday, March 30th. Please follow the dates for priority registration that are available on the website.
Students can virtually meet with their advisors by phone/email to discuss and review courses for the upcoming semesters.
If students have completed 45 credits: Once the academic advising hold is lifted by your advisor, you will be able to complete registration online. Please make sure to schedule virtual meetings with your advisor to discuss your courses. Online registration completed by a student does not require the use of a drop/add form.
For students with less than 45 credits: Embedded on this page is a copy of the PDF version and Word version of the add/drop form that you can completed and send to your advisor. Once you have a virtual meeting with your advisor, select your courses, complete the form and send it as an attachment to your advisor. Advisors can save these emails with attachments as a confirmation of what the student will be registered for during the upcoming semesters. If you are having trouble accessing the drop/add form, send an email from your knights.neumann.edu account to your advisor, indicating the courses you would like to be registered for. This email should include the your name, student ID number, and the course number and section you would like to be registered for in the upcoming semesters.
All correspondence and meetings associated with registration should take place online.
Thank you very much for your assistance.
Please visit this page regularly to get the most current information about the university’s plans to keep students, faculty and staff safe in a rapidly evolving health environment.