Professional Student Guide- FAQs


I would like to earn a certificate from Neumann University. How do I get started?
Everyone begins by completing an application form. You can do this online for free. Otherwise, complete a hard copy application form and submit it with a $50 application fee to the Office of Admissions.


But this is only the first step of the application process. After submitting your application you will need to call any previous colleges you have attended and ask that your transcripts be sent in a sealed envelope directly to Neumann University's Office of Admissions at One Neumann Drive, Aston PA 19014-1298.


Taking Classes

Do I have to wait until I am officially accepted before signing up for my first course?
With your advisor's permission you can sign up for a class, in good faith that you will complete the application requirements at your earliest convenience.


How do I register for a class?
A Suggested Program Plan is created with your advisor at your first meeting. This plan will determine which classes you should take each semester to complete your degree. After your first meeting you must initiate contact with your advisor before the start of each semester. You should contact your advisor and ask him/her to sign you up for your next class. He/she will then forward your registration form to the Registrar's Office.


Advisor contact numbers are:
Certificates Programs: 610-361-5440


Business Office

Am I billed for the class?
Yes. Once the Registrar's Office has enrolled you for a class the Business Office will automatically generate a bill that is sent 10-14 days before your class starts. However, if you have an outstanding balance from the previous semester you will receive a notice of this rather than a bill. Once an outstanding balance has been cleared you will again need to register for your next class.


What are my payment options?
Our Business Office has several options for paying tuition that you can arrange in advance. Please click HERE for more details.


If you have further questions regarding billing and payment options, please call the Business Office at 610-558-5505.


The University Store

When and how can I purchase my books?

The Neumann University Campus Store is open every Monday through Thursday, 8:30 AM - 6:00 PM and every Friday, 8:30 AM - 4:00 PM.  During the beginning of Fall and Spring semesters the store has extended hours.  These hours are listed on the University Campus Store's website

Textbooks will be available in the University Store approximately 1-2 weeks before the start of class. Payment for textbooks can be made using Master Card, VISA, American Express and Discover, cash, personal check as well as Financial Aid or Student Points if those funds are available. You are always welcome to call our Store for assistance at 610-558-5618. Their fax number is 610-361-5319.


Office of Financial Assistance

How do I find out if I am eligible for Financial Aid?
Federal Aid is available for most degree programs at Neumann University, with the following stipulations:


  • Students should be admitted and matriculated, to apply for Federal aid.

  • Eligibility requirements will vary depending on enrollment status and program.

  • Half-time status necessary for eligibility, and will also vary depending on program.

  • Students must complete the Free Application for Federal Student Aid (FAFSA) each year to determine level of Federal Student Loan eligibility. This form is available through the Neumann University website at

  • Students must meet academic progress standards set by Neumann University to continue to borrow Federal funds while enrolled in our degree programs.

  • All students may apply for alternative student loans to help with educational expenses.

  • Students may borrow student loans to cover expenses for tuition and fees, along with additional expenses such as books and living expenses.

Questions about any of the above items should be addressed to the Financial Aid Office at 610-558-5521.


Career & Personal Development

With whom do I talk about career changes or career plans?
The Career and Personal Development Office promotes a values-based approach to career and life planning. The office provides comprehensive resources to support the professional development of Neumann students at all stages of their education. Staff members work with students in every major and every year of study.


Cultural Arts

What types of cultural arts are offered on Neumann's campus?
Each year, the eight organizations of The Arts Guild at Neumann University produce more than 25 cultural offerings that include vocal and instrumental concerts, stimulating lectures, art exhibits, and a wide range of theatrical shows for children and adults. We encourage you to take advantage of these programs by calling the Office of Cultural Programming at 610-558-5626.



For further information, please contact the Office of Admissions and Financial Aid at (610) 558-5616 or (800) 9-NEUMANN or feel free to e-mail us at