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Emergency Response Plan


Table of Contents

Purpose and Definition   Declaration of Emergency
Campus Emergency Resource Team   Reporting Emergencies
Types of Emergencies & Responses   Using University Facilities During an Emergency




This University Emergency Response Plan has been designed for Neumann University administrators, faculty and staff as a guide to proper protocols to be followed by University personnel in campus emergency situations. While this manual does not cover every possible situation, it does supply the basic administrative guidelines necessary to cope with most campus emergencies.


The Neumann University policies and procedures herein are to be followed by all University personnel whose responsibilities and authority cover the operational procedures found in the Manual. Campus emergency operations will be conducted within the framework of these University guidelines.


All requests for procedural changes, suggestions, or recommendations should be submitted in writing to Campus Safety. All changes recommended by the Director of Campus Safety will be submitted in writing to the Vice President for Finance and Administration for review and recommendation to Executive Council.



The emergency procedures outlined in this document are intended to provide for the protection of lives and property through effective use of Neumann University campus and community resources. Whenever an emergency affecting the campus reaches proportions that cannot be handled by routine measures the President, or designee appointed by the president, will declare a state of emergency, and the University Emergency Response Plan will be implemented.


There are many types of emergencies that may result in the implementation of this plan. These include natural and manmade events. Specific examples are described below. Since an emergency often occurs suddenly and without warning, these procedures are designed to be flexible in order to accommodate response contingencies of varying magnitude.


For the purpose of this Plan and to assist University personnel in determining the appropriate response, the categories of emergencies are defined as follows:


MINOR EMERGENCY: Any incident, actual or potential, which is not likely to seriously affect the overall functional capacity of the University.


MAJOR EMERGENCY: Any incident, actual or potential, which affects one or more buildings, and which will disrupt the overall operations of the University. Outside emergency services will probably be required, as well as major efforts from campus support services. Major policy considerations and decisions will usually be required from the University Administration during these incidents.


DISASTER: Any event or incident that has occurred and has seriously impaired or halted the operations of the University. In rare cases, mass personnel casualties and severe property damage may be sustained. A coordinated effort of all campus-wide resources is required to effectively control the situation. Outside emergency services will be essential. In all cases of disaster, an Emergency Control Center will be activated, and will be manned by University administrators to assure the emergency plans are properly implemented.


Any incident which fits one of the definitions above and concerns campus resources, and/or instrumentalities of the University immediately should be reported to the Office of Campus Safety at ext. 5555 (on campus) or 610 558 5555 (off campus). Campus Safety will immediately notify the appropriate Unit Vice President and/or the President of the incident (See Attachment 6.)



The response procedures in this document apply to all Neumann University personnel and to all the buildings and grounds owned and operated by the University.


The University Emergency Response Plan includes response protocols for the following types of emergencies:

  • Fire

  • Utility failure

  • Medical emergency

  • Chemical or hazardous material spill

  • Criminal act

  • Civil Disturbance/Demonstration

  • Bomb Threat

  • Earthquake

  • Psychological crisis

  • Utilization of College facilities in support of community during natural or manmade emergencies



The University Emergency Response Plan is based on a realistic approach to the kinds of problems likely to be encountered on the campus during an emergency or disaster. The plan is based on the following assumptions:

  • An emergency or a disaster may occur at any time of the day or night, weekend or holiday, with little or no advance warning.

  • The succession of events in an emergency is not predictable, thus published support and operational plans will serve only as a guide and checklist, and may require field modification in order to meet the requirements of the emergency.

  • Disasters may affect residents in the geographical location of the University, thus Township, County, and State emergency services may not be immediately available to assist with an emergency at the University.

  • A major emergency or disaster may be declared if information indicates that such a condition is developing or is probable.



The authority to declare a campus state of emergency rests with the University President or designee, appointed by the President, as follows:


During the period of any campus major emergency, the Campus Safety Office will immediately place into effect the appropriate procedures necessary to meet the emergency, safeguard persons and property, and maintain facilities. The Director of Campus Safety, and Director of Facilities will immediately consult with the Vice President for Finance and Administration regarding the emergency and the possible need for a declaration of a campus state of emergency. The Vice President for Finance and Administration will consult with the President. The Vice President for Institutional Advancement and University Relations will be notified of the President's decision. When the President or designee makes this declaration, only those persons authorized by the University administration will be allowed on campus. Persons who cannot show proper identification and those who do not have urgent business on campus will be asked to leave the premises.


Unauthorized persons remaining on campus may be subject to arrest in accordance with the law.





The University shall establish and maintain a Campus Emergency Resource Team (CERT), which consists of the following personnel and areas of responsibility:


Emergency Director President or designee (appointed by the President)


Emergency Advisors Executive Council (Vice Presidents)


Emergency Coordinators Director of Campus Safety / Director of Facilities


Building/Facility Coordinator Director of Facilities


Campus Safety Campus Safety officers and all department resources, as necessary


Public Information/Media Relations Vice-President for Institutional Advancement and University Relations


Environmental Health & Compliance Director of Campus Safety /Health Services Nurse

Injuries/Health Services Health Services Nurse


General Supportive Assistance University Management Team (Directors)


CERT members will cooperate with the Emergency Director and Emergency Coordinators for implementation and coordination of the University Emergency Response Plan according to their assigned areas of responsibility.

The Emergency Coordinators will keep the President and Vice Presidents informed throughout an emergency situation. CERT members are to be in constant communication with the Emergency Coordination Center, located outside of the rear door of the University main building (in the area between University Facilities department and Our Lady of Angels Convent, or as directed by the Emergency Director, (Attachment 1.) General responsibilities of the CERT members are listed below. The Director of Campus Safety will provide radio communications and cell phones for CERT members. The University van, pick up truck, and cars will be utilized for shelter and communications in support of the Emergency Coordination Center if located outside the Main Building.


In the case of any declared emergency, the CERT members will assemble at the designated Emergency Coordination Center.





1. Overall direction of the University Emergency response.

2. Work with the others on the Resource Team and other administrators in assessing the emergency and preparing the University's specific response.

3. Determine and declare the conclusion of the campus state of emergency.

4. Notify and conduct liaison activities with the University administration governmental agencies, Campus Emergency Resource Team and others, as necessary.

5. Staff the Emergency Coordination Center and if necessary designate another Emergency Center for prolonged operations.




1. Overall coordination of the University emergency response.

2. Determine the type and magnitude of the emergency and establish resources for Emergency Coordination Center and communications net; determine if radio communications can and should be utilized based on nature of emergency.

3. Initiate immediate contact with the Emergency Director, Emergency Advisors, and appropriate University administration and begin assessment of the University's condition.

4. Notify and utilize Campus Safety staff, Township Police, and other designated personnel, if necessary, to maintain safety and order.

5. Notify the members of the Campus Emergency Resource Team and advise them of the nature of the emergency.

6. Prepare "Appraisal Report of Emergency Outcome" and submit to the University President with the final emergency outcome at conclusion of emergency or when directed to do so by the Emergency Director. (See Attachment 2.)




All employees are responsible for following established evacuation procedures and other protocols. In order to prevent and minimize accidents and to reduce incidents involving hazardous materials, work order requests, when necessary, should be promptly submitted to the Facilities/Maintenance Department


In Emergency Situations:

1. Inform all employees under their direction of the emergency condition.

2. Evaluate impact the emergency has on their activity and take appropriate action. This may include ceasing operations and initiating building evacuation.

3. Maintain telephone/radio communications with officials from the Campus Emergency Resource Team.




1. Provide equipment and personnel to perform shutdown procedures, hazardous area control, and damage on assessment, barricades, debris clearance, emergency repairs and equipment protection.

2. Provide vehicles, equipment, and operators for movement of personnel and supplies; assign vehicles as required to the Campus Emergency Resource Team for emergency use.

3. Obtain the assistance of the utility companies as required for emergency operations.

4. Furnish emergency power and lighting systems as required.

5. Survey habitable space and relocate essential services and functions.

6. Provide facilities for emergency generators and fuel during actual emergency or disaster periods.

7. Provide for storage of vital records at an alternate site.




1. Contact emergency authorities 911 as required.

2. Notify Unit Vice-President as described in the University Emergency Notification System.

3. Respond to the scene of emergency and assess the incident.

4. Take immediate and appropriate action to protect life, property, and to safeguard records as necessary.

5. In conjunction with Business Office, Human Resources, Information Technologies and Resources, and the Vice President for Finance and Administration, develop procedure for evacuation of vital records and data.

6. Provide traffic and parking control, access control, perimeter and internal security patrols and fire prevention services as needed.

7. Establish and control landing zones for helicopters as needed by the community.

8. Maintain communication with the Director of Campus Safety.




1. Advise the President and Vice President for Institutional Advancement and University Relations of all news concerning the extent of disaster affecting the campus.

2. Immediately implement Crisis Communication Plan

3. Quickly secure accurate information and avoid premature or unauthorized spread of information.

4. Manage media inquiries.

5. Present positive side of crisis resolution efforts.

6. Compile questions & answers on subjects most likely to be addressed by the media.

7. Prepare and approve news releases, if necessary, concerning the emergency and release the information to the media.




Director of Campus Safety, in cooperation with the Health Services nurse, will inspect the Campus facilities to determine if any environmental health problems have occurred. They will report their findings to the Emergency Director.




The Health Services nurse will provide any medical assistance to campus and community officials and shall act as a liaison to medical facilities stationed at the campus and in the local area.


CALL CAMPUS SAFETY AT EXT. 5555 (on campus) or 610 558 5555 (off campus).





1. All building evacuations will occur when an alarm sounds and/or upon notification by Campus Safety.

2. When the fire/evacuation alarm is activated during an emergency, leave by the nearest marked exit and alert others to do the same.

3. Use stairs in case of fire and/or other emergencies. DO NOT use elevators.

4. Once outside, proceed to a clear and safe area away from the building.

5. Keep driveways and walkways clear for emergency vehicles and personnel. Each administrator should have an accurate headcount for his/her department to assure that all persons are accounted for once outside.

IMPORTANT: DO NOT return to an evacuated building unless told to do so by a University official.



  1. Pull the nearest fire alarm box in the corridor.

  2. DO NOT attempt to fight the fire. Use extinguishers for personal safety.

  3. Exit through the nearest door to the outside building to the nearest assembly area.

  4. Notify the nearest Campus Safety Officer (or if possible call 5555) that you pulled the alarm and the location.




1. Evacuate all people from the area.

2. Assist the handicapped in exiting the building where possible. Move handicapped personnel to a stairwell and close all doors as you move to the first floor. This will keep the fire out of the stairwell. Inform a Campus Safety Officer if a handicapped person is in a stairwell.  Emergency Response personnel will evacuate handicapped personnel in the stairwells.

3. Close the door to the room or corridor if possible.

4. DO NOT use elevators.

5. Leave the building by the closest exit.

6. Move to an external assembly area away from the building.

7. DO NOT RETURN TO AN EVACUATED BUILDING unless told to do so by a University official.


  1. Leave the building by the closest exit. DO NOT use elevators.

  2. Assist the handicapped in exiting the building where possible. Move handicapped personnel to a stairwell and close all doors as you move to the first floor. This will keep the fire out of the stairwell. Inform a Campus Safety officer if a handicapped person is in a stairwell. Emergency Response personnel will evacuate handicapped personnel in the stairwells.

  3. Move to an assembly area.

  4. DO NOT RETURN TO AN EVACUATED BUILDING unless told to do so by a University official.

Bachmann Main Building – Point of Refuge Area

In the event of an emergency evacuation there are designated areas on the 2nd and 3rd floors where students, faculty, staff and visitors with disabilities should relocate. Red emergency phones which are connected directly to Campus Safety have been installed on the 2nd and 3rd floors near the F stairwell and the A stairwell, in the hallway outside the Science labs on the 3rd floor and near the elevator on the 2nd floor.  Directly above the phones are red signs identifying the location of the phone being used.  Students, faculty, staff, visitors with disabilities should pick up the phone and notify Campus Safety of their exact location and need for assistance.  Campus Safety will respond and alert emergency services personnel for evacuation assistance.  Campus Safety shall check the building and the stairwells for remaining occupants and will remain with anyone in the point of refuge area until the emergency has been resolved or an evacuation by fire department personnel is required.

Rocco A. Abessinio Building – Point of Refuge Area

In the event of an emergency evacuation the stairwells in the Rocco A. Abessinio Building are to be used for a point of refuge for students, faculty, staff and visitors with disabilities.  The elevators should not be used.  Campus Safety shall check the building and the stairwells for remaining occupants and will remain with anyone in the point of refuge area until the emergency has been resolved or an evacuation by fire department personnel is required.  The Rocco A. Abessinio Building is also equipped with red emergency phones that contact Campus Safety directly.  These phones are located near the elevators.


1. Whenever a major utility failure or phone failure occurs - either during regular business hours (Monday through Friday 8 AM - 6 PM) or after business hours, weekends or holidays - immediately notify Campus Safety.

2. If there is a potential danger to building occupants, activate the building alarm; to initiate the evacuation protocol.

3. All occupants will evacuation a building when an alarm sounds continuously.

4. Once outside, move to a clear and safe area away from the affected building. Keep the walkways, fire lanes and hydrants clear for emergency personnel.

5. If requested, assist the emergency personnel as necessary.

6. A Campus Emergency Command Center may be set up near the emergency site. Keep clear of the command center unless you have official business.

7. DO NOT RETURN TO AN EVACUATED BUILDING unless told to do so by a University official.


NOTE: Always observe Steps 1 and 2 above whenever the following utility emergencies arise:

  • ELECTRICAL/LIGHT FAILURE: During the failure, contact Campus Safety for flashlights that are available for such emergencies.

  • PLUMBING FAILURE/FLOODING: Cease using all electrical equipment. Notify Campus Safety at ext. 5555. Vacate the area if directed to do so.

  • GAS LEAK: Cease all operations. EXTINGUISH ALL SMOKING MATERIALS. DO NOT SWITCH ON LIGHTS OR ANY ELECTRICAL EQUIPMENT. Remember, electrical sparks can trigger an explosion. Notify Campus Safety at ext. 5555 after you evacuate the area. Inform others not to smoke.

  • STEAM LINE FAILURE: Immediately notify Campus Safety at ext. 5555. Campus Safety will contact. If necessary, vacate the area.

  • VENTILATION PROBLEM: If smoke odors come from the ventilation system, immediately notify Campus Safety at ext. 5555. Campus Safety will contact Facilities/Maintenance at ext. 5205. If necessary, cease all operations and vacate the area.



Call Campus Safety at ext. 5555. If the injury or illness is life threatening, call 911 first; then contact Campus Safety and do the following:

  • State the type of medical emergency

  • Give the location of the victim(s)

  • Stay on the phone until 911 operator and/or Campus Safety personnel tell you to hang up.

  • Stay at the location of the emergency until Campus Safety arrives on the scene.

Campus Safety Role During Medical Emergency:

  • Respond to scene of emergency

  • Call 911 for ambulance/emergency medical personnel, if needed; then assess situation.

  • Contact the Health Services Nurse, if emergency occurs during business hours (M-F 9AM-5PM)

  • Initiate and continue CPR/Basic First Aid, if deemed necessary, or to sustain life, until the arrival of emergency personnel. Do not move the individual unless absolutely necessary to protect life.

  • Have personnel located at door exit and elevator to assist ambulance/emergency personnel to the injured or ill person.

  • Notify Director of Campus Safety.



1. Any spill of or exposure to a chemical, hazardous chemical or radioactive material is to be reported immediately to Campus Safety at extension 5555 by person who observes the spill.


2. If a letter, package or other object is received containing a substance suspected to be Anthrax or any other biological agent, the object should not be shaken or disturbed and should be immediately placed in a plastic bag or other container to prevent leakage of contents. Anyone present should immediately leave the room and the area should be secured to prevent others from entering. If you have been or may have been exposed to the substance, wash your hands with soap and water, then immediately notify Campus Safety or police, or your supervisor.


2. When reporting, be specific about the nature of the involved material and exact location. Campus Safety will contact the necessary specialized emergency authorities (fire/ambulance/police/spill containment).

3. The key person on site should evacuate all persons from the affected area at once and seal it off to prevent further contamination of other areas until the arrival of Campus Safety. The Science Labs have spill kits that can be utilized for containment.


4. Anyone who may be contaminated by the spill or exposure is to avoid contact with others as much as possible; they should remain in the vicinity and give their names to Campus Safety responders. Required first aid and clean up by specialized authorities should start at once. The Director of Campus Safety or designee will notify the specialized chemical clean up company.


5. If an emergency exists, activate the building fire alarm system (pull the fire call box). Campus Safety must still be notified of the emergency by telephone to (ext. 5555).


6. When the building alarm is sounded or when told to leave by a University official, walk quickly to the nearest marked exit and utilize the evacuation plan.


7. Once outside move across the roadway and stay clear of the affected area.


8. DO NOT RETURN TO AN EVACUATED BUILDING unless told to do so by a University official.



If you observe a criminal act or whenever you observe a suspicious person on campus, notify Campus Safety at X5555 immediately and report the incident, including the following information:

  1. Nature of the incident.

  1. Location of the incident.

  1. Description of person(s) involved.

  1. Description of property involved.

  1. Type of weapon, if any.

:  If the incident poses a danger of death or bodily injury, call 911 first.



When an intruder in a campus building is actively causing serious bodily harm or the threat of imminently serious bodily harm:

  1. Immediately seek cover and call 911 and the Department of Campus Safety at X 5555. Give as many details as possible relative to location, number of assailants, means of aggression and other information you can provide.

  1. Do not sound the fire alarm to evacuate the building.  People evacuating may be placed in danger.

  1. Be aware of alternate exits if it becomes necessary to leave the building.

  1. Stay low and away from windows, barricade and or lock doors if possible and use furniture or desks as cover.

  1. If possible, cover any windows or openings that have a direct line of sight into the hallway.

  1. Do not leave the building until directed by Campus Safety or a police officer unless the specific circumstances present a more dangerous situation by staying in the building, than in attempting to escape.

When an intruder is actively causing serious bodily injury or the threat of imminently serious bodily injury to people on the campus grounds:

  1. Run away from the threat as quickly and as safely as possible.

  1. Do not run in a straight line. Use buildings, trees, shrubs, cars, etc. as cover.

  1. Once you are away from the immediate area of danger, summon help and warn others.




Most campus demonstrations such as marches, meetings, picketing or rallies will be peaceful and non-obstructive. A demonstration should not be interfered with unless one or more of the following conditions exists as a result of the demonstration.


1. INTERFERENCE with normal operations of the University.

2. PREVENTION of access to office, buildings, or other University facilities.

3. THREAT of physical harm to persons or damage to University facilities.


If any of these conditions exists or the suspicion of such a disturbance exists, Campus Safety should be notified at ext. 5555 (on campus) 610-558-5555 (off campus). Campus Safety will inform the Vice President for Finance and Administration or the President.


Depending on the nature of the demonstration, the appropriate procedures listed below should be followed:




1. Generally, demonstrations of this kind should not be interrupted nor the participants provoked. Efforts should be made to conduct University business in as normal a way as possible. If demonstrators are asked to leave but refuse to vacate at the end of the normal business day:


a. Arrangements will be made by the Director of Campus Safety/Vice President for Finance and Administration to monitor the situation during non-business hours, or




b. Determination will be made to treat the violation of regular closing hours as a disruptive demonstration.




1. In the event that a demonstration blocks access to University facilities or interferes with the operation of the University:



a. Demonstrators will be asked to terminate the disruptive activity by the Director of Campus Safety or designee. If the demonstrators are students, the Vice President for Enrollment and Student Affairs and other key University personnel, and/or student leaders may be asked to go to the area and to assist.


2. If the demonstrators persist in the disruptive activity, they will be apprised that failure to discontinue the specified action within a determined length of time may result in possible intervention by civil authorities.


3. After consultation with the President/Executive Council, the need for an injunction and intervention of civil authorities will be determined.

4. If determination is made to seek the intervention of civil authorities, the demonstrators should be so informed.


5. Upon arrival of the Police Department, the remaining demonstrators will be warned of the intention to arrest.


6. Demonstrators will be informed that failure to leave the University property will result in being charged with the criminal offense of Defiant Trespass and that violators will be prosecuted.




In the event that a violent demonstration in which injury to persons or property occurs or appears imminent, the President or designee will be notified.


1. During Business Hours - (Mon - Fri) 8:00 AM to 6:00 PM



a. The Director of Campus Safety will contact the Aston Police Department.




b. The President or designee will determine the possible need for an injunction.




c. Campus Safety will provide an Aston Police Officer with a radio/phone for communication between the College and Aston Township Police Department.




d. All other critical facilities (Computer labs, Computer rooms, Business Office, Human Resources, Vice Presidents' offices, President's Office, Facilities/Maintenance offices/shops should secure their doors to prevent entrance by the demonstrators.




e. The Executive Director of Information Technology and Resources should initiate the back up of data in the server room and prepare to evacuate the data from the University.


2. After Business Hours, Weekends, Holidays



a. Campus Safety should be immediately notified of the disturbance.


b. Campus Safety will investigate the disturbance and report to the Vice President for Finance and Administration.


c. The Director of Campus Safety/designate will initiate telephone contact with the Vice President for Finance and Administration. If the Vice President for Finance and Administration is not available, the President or other designated Vice President will be contacted.


d. If deemed necessary, by the immediate violent nature of the situation, Campus Safety will call the Aston Police Department for assistance.




1. If the threat is received by telephone, encourage the caller to talk. The person receiving the bomb threat should ask specific questions such as:



a. When is the bomb going to explode?




b. Where is the bomb located?




c. What kind of bomb is it?




d. What does the bomb look like?




f. Why did you place the bomb?


2. Keep talking to the caller as long as possible and record the following information:



a. Time of call.




b. Approximate age and the gender of the caller.




c. Speech pattern, accent, other distinguishing vocal traits.




d. Emotional state of the caller.




e. Background noises.


3. CALL EXT. 5555 to inform Campus Safety that a bomb threat has been received and location of the device.

After the caller hangs up, DO NOT hang up your phone but use another phone to call.


4. Upon being informed of a bomb threat, Security will immediately:



a. Notify police 911 of the received bomb threat at the University.




b. Notify the Vice President for Finance and Administration of the bomb threat.




c. Pull the fire alarm to evacuate the buildings as directed by the Vice President for Finance and Administration.




d. Inform personnel in all University buildings to evacuate (including CDC, Life Center, and LLC) as necessary.


5. If a suspicious object or potential bomb is observed on campus, Do Not Handle It! Clear the area and immediately notify Campus Safety at ext. 5555. If in doubt, call ext. 5555.


6. Upon hearing the alarm bells, quickly exit the building by the nearest door. Once outside, move to a clear area away from the building. (See General Evacuation Protocol.)


7. DO NOT RETURN TO AN EVACUATED BUILDING unless told to do so by a University official.

The CERT Team will meet to assess the situation and the implement the appropriate University response.

IMPORTANT: Neither radios nor cell telephones will be used for communications.




1. During an earthquake, remain calm and quickly follow the steps outlined below:


2. If INDOORS seek refuge in a doorway or under a desk or table. Stay away from glass windows, shelves, and heavy equipment.


3. If OUTDOORS move quickly away from buildings, utility poles and other structures.
Caution: Always avoid power or utility lines, as they may be energized.


4. If in a motor vehicle, stop in the safest place available, preferably away from power lines and trees. Stop as quickly as safety permits, but stay in the vehicle for the shelter it offers.


5. After the initial shock, evaluate the situation and if emergency help is necessary, call Campus Safety at extension 5555 or 610 558 5555 (off campus). Protect yourself at all times and be prepared for after-shocks.


6. Damaged facilities should be reported to Campus Safety, ext. 5555, or Facilities/Maintenance, ext. 5217.

NOTE: Gas leaks and power failures create special hazards. Please refer to the section of this document covering Utility Failures.


7. If an emergency exists, activate the building alarm system (pull fire call box.) NOTE: THE BUILDING FIRE ALARM RINGS ONLY IN THE BUILDING IN WHICH IT IS LOCATED. You must still report the emergency by telephone - either 911 or 5555 or both.


8. When the building alarm is sounded or when told to leave the building by a University official, walk quickly to the nearest exit. (See General Evacuation Protocol)


9. Once outside, move across the roadway and stay clear of the affected building. You will be notified whether or not to depart the campus area, and informed where to seek shelter.


10. DO NOT RETURN TO AN EVACUATED BUILDING unless told to do so by a University official.




A psychological crisis exists when an individual is threatening harm to himself or herself or others. This type of incident also includes incidents when individuals are not acting in a rational manner. This could include uncontrollable behavior, hallucinations and the inability to effectively communicate with others. Such effects can be caused by a reaction to alcohol, drugs, or illness - physical or mental.


If a psychological crisis occurs:

  • Never try to handle a situation on your own that could be dangerous

  • Immediately notify Campus Safety at extension 5555 or 610-558-5584 (off campus)

  • If the situation is life-threatening, contact emergency personnel at 911





Because of the housing and eating facilities available, the Township of Aston may request the use of these facilities during natural or manmade disasters. The request may be initiated by anyone in authority from the community (police, fire, Aston community management, and Red Cross, Federal or State authorities.) The call may be made to anyone in authority at the University. The person receiving the call will direct the call to the Office of the President. The President will make the final decision. If the decision to support is made, the President will inform the Vice Presidents. The Vice President for Finance and Administration will direct the Campus Safety and Facilities/Maintenance departments to initiate contact with the requesting authority. At this time the President will institute a state of emergency and all normal University activities will cease. Students may be sent home, if necessary.




Directors of Facilities and Residence Life will provide assistance in support of the community and will assist in providing oversight of the facilities that may house community personnel. The dining facility will respond to the direction of the Director of Facilities who will report directly to the agency head designated by the President and will direct the support operation and all University personnel.


The Director of Campus Safety will:

1. Provide radio communications in support of the Director of Facilities/Maintenance.

2. Provide liaison to the requesting authority, Our Lady of Angels Convent, and civil authorities.

3. Provide security and traffic control in coordination with the Aston Police.

4. Provide support in developing helicopter landing zones on University property.

5. Establish an Emergency Coordination Center.

6. Along with Director of Facilities, provide coordination of additional communications support with Verizon.

7. Provide blueprints to the user agency as to the facilities and its capabilities for servicing the requesting agency.


The President will provide guidance to the Director of Physical Plant and Grounds on support to the requesting agency. The President may deny a specific request from the requesting agency. The Vice Presidents will provide staffing of the Emergency Coordinator Center as needed or requested by the President.



The Vice President for Institutional Advancement and University Relations will implement the Crisis Communication Plan and:

1. Will work with the requesting authority and press personnel.

2. Will develop and clear all press releases.

3. Directors of Public Information and News and Communications and Publications may support the Vice President for Institutional Advancement and University Relations in these efforts.


Neumann University One Neumann Drive Aston, PA 19014-1298 Phone: 610-459-0905 or 800.9.NEUMANN

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