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Housing & Residence Life

Maintenance Requests

The Office of Residence Life in collaboration with Facilities and Residence Life Advisory Board (RLAB) would like to introduce a streamline way for students and parents to report maintenance concerns. This new communication method is for non-emergency maintenance requests. If you have a maintenance emergency it is always best to contact a Residence Life staff member or Campus Safety immediately at 610.558.5555.


This communication system is a way for our students and parents to have 24-hour access for reporting maintenance requests that are mild to moderate.


submit a request for maintenance


Our uniquely personal commitment is that all complete requests will be submitted to Facilities in 12 hours or less and that there will be follow-up in 36 hours or less.


Please understand during peak periods like Student Move-In, Orientation, and/or inclement weather work requests will be processed as soon as possible but could be subject to delay. We ask the students to participate in our commitment by being present when a work request is scheduled.


One Neumann Drive Aston, PA 19014-1298 Phone: 610-459-0905 or 800.9.NEUMANN

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